Privacy Policy

1. Introduction

Welcome to KC Clinical Psychology (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.kc-clinical-psychology.com.au] (the "Website"). We are committed to protecting your personal information and your right to privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

  • Personal Information: We collect personal information you provide to us directly, including your name, email address, and phone number when you submit an enquiry form on our Website.

  • Automatically Collected Information: Our website is hosted on Squarespace, which may automatically collect certain information using cookies or other tracking technologies, including your IP address, browser type, and usage data. For more information, please refer to Squarespace's Privacy Policy.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your enquiries and provide information about our clinical psychological services.

  • To improve our Website, services, and user experience.

  • To comply with any applicable legal obligations.

4. Disclosure of Your Information

We do not share your personal information with any third parties, except:

  • Service Providers: We use Squarespace to host our website, which may collect analytics data.

  • Legal Compliance: When required by law or to respond to legal processes.

5. Data Security and Retention

We store personal information collected through the Website on the backend of Squarespace, which employs security measures to protect your data. However, no security measure is entirely secure, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information about how Squarespace uses cookies, please refer to Squarespace's Privacy Policy.

7. Your Rights

You have the right to:

  • Access your personal information and request corrections if it is inaccurate or incomplete.

  • Withdraw your consent for us to use your personal information.

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.

8. Third-Party Links

Our Website may contain links to third-party websites, such as a Zoom test page and a mental health triage page. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date, and the new version will be effective as soon as it is accessible. Please review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@kc-clinical-psychology.com.au.


Last Updated: 13-September-2024